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Dubai: Hala and taxi operators' partnership

This dossier follows the partnership between Dubai Taxi Company, National Taxi and Hala for digital taxi booking in Dubai.

Last updated : 1 key moments

Where things stand

On 28 October 2026, the partners announce a five-year extension of their agreement.

Dubai taxi operators announce five-year Hala agreement extension

Dubai Taxi Company, National Taxi and Hala announced on 28 October 2026 that they are extending their agreement for five years for taxi bookings through the Careem app.

Taxi in Dubai, photographed in 2020.
Taxi in Dubai in April 2020. Archive illustration; it does not show the 2026 signing. — Varunriatnorth india / Wikimedia Commons — CC BY-SA 4.0 https://creativecommons.org/licenses/by-sa/4.0/ ; 22 avril 2020, sans modification.

According to their statement, more than 7,700 taxis from the two operators, excluding the airport fleet, will be available through Hala. This is the two companies’ contribution to the platform, rather than its entire network.

The partners report nearly 120 million bookings since their cooperation began in 2019. These are company-reported figures. The renewal concerns digital access to taxis and does not announce the introduction of additional vehicles.

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